x
closebutton

GOJO Blog

Woman using PURELL Hand Sanitizer dispenser at baggage claim

New Travel Norms: How Airports Can Meet Customer Expectations

Michael Herbkersman

9/12/2022

By Michael Herbkersman

Market Development Manager, GOJO Industries

Airports saw a near-return to 2019 traffic levels this summer. Travelers returned to their favorite beaches, visited family or friends, and squeezed in a final trip before the kids headed back to school. Some travelers are even already planning their holiday trips. While this has meant new memories, joyous reunions, and visits to exotic locales, it hasn't been without some turbulence.

Due to labor shortages, airports are simplifying operations and doing more with less. As air travel increases, one area where airports can't risk any bumps is in their role in protecting the well-being of travelers, especially considering the number of people they encounter and all the surfaces where germs can linger.

While airports can't control the weather, they can help provide a sense of well-being and peace of mind to the travelers who pass through their facilities. There are simple yet effective ways airports can promote positive hand hygiene methods while assuring travelers that their health and safety are the airport's main priority. As the hand sanitizer brand preferred by most travelers in airports,1 the PURELL® brand offers a complete set of proven, trusted products that can help create a confident and carefree travel experience for their customers while reducing the burden of facility maintenance on their staff.

How Airports Can Support Travelers

  • Place PURELL® hand sanitizer dispenser stands in high-traffic areas where they are needed most, such as check-in counters, security checkpoints, and food courts.
  • Utilize PURELL® touch-free dispensers throughout the airport and restrooms to minimize touchpoints.
  • Use surface sprays and wipes to easily disinfect commonly used surfaces, such as TSA security bins, seating areas, and charging stations.
  • Partner with airline tenants to provide hand sanitizer dispenser stands at gate areas, baggage claim, and other common spaces where passengers gather.

By taking these simple steps, airports can help promote good hygiene practices and show people they care at the same time.

A growing number of airports have taken the additional step to show their dedication to cleaning, disinfection, and infection prevention readiness by enrolling in training offered by the Global Biorisk Advisory Council™ (GBAC) and seeking the GBAC STAR™ Facility Accreditation, the cleaning industry's only outbreak response and recovery accreditation for facilities. Programs like this, paired with visible hygiene offerings, demonstrate the airport's commitment to the health and safety of its employees and travelers.

Why PURELL® Products

The connection between PURELL products and traveler satisfaction is clear. 90% of travelers said providing PURELL® products shows that an airport prioritizes passenger safety and experience.1 And 83% of travelers want to see airports make PURELL® Hand Sanitizer available for passengers.1

The PURELL® brand has a solution for every facility, including portable and single-use hand sanitizer products for passengers on the go, a selection of green-certified formulations, and innovative, reliable touch-free hand soap and hand sanitizer dispensing systems for the busiest areas in your terminals. GOJO is certified as a Women’s Business Enterprise (WBE) by the Women’s Business Enterprise National Council (WBENC), which helps airports meet supplier diversity goals while providing a brand that their customers and employees trust.

Contact your GOJO distributor to discuss PURELL® solutions for your facility or visit https://www.gojo.com/en/Where-to-Buy/Distributor to locate a distributor.

1. Results based on February 2022 online survey of 500 individuals who have traveled by airplane in the past 6 months. Evaluations based on experience with "home airport." MR#009-025.

Add your comment

Name Email Comment

Media

Contact Information

Contact: GOJO Public Relations

Email: News@GOJO.com

This contact information is for journalists only. Please include your contact information and deadline in your message.

For all other inquiries, please contact GOJO customer service at the GOJO Contact Us form.