Frequently Asked Questions


What is the Scope of the GOJO Commitment to Sustainability?

GOJO is a purpose-driven company committed to driving sustainability through our solutions and the ways we work. Our sustainability commitment includes taking responsibility for our products and proactively reducing their impacts from development through to the end of life. We are also committed to reducing the impacts of our daily business operations.

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What Does Sustainable Ways of Working mean?

Sustainable Ways of Working, or SWOWSM, is about changing the way we think and work at GOJO in order to embed sustainability into all aspects of our business. Practicing Sustainable Ways of Working will create value for GOJO and its stakeholders -- employees, customers, suppliers, partners, communities, society and the ecosystem -- now and for generations to come.

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How is GOJO Addressing Water with Regard to its Sustainability Strategy?

GOJO recognizes water as a precious, but finite global resource, with billions of gallons used every day to grow crops and sustain lives. At GOJO, water is critical to our delivery of health and well-being to the world. We are passionate about preserving this valuable resource. That's why we've identified our own water usage as a target for reduction. As an action undertaken through SWOWSM, we're recycling cardboard to an annual water savings of 93 million gallons. In addition, we've set a goal of further reducing water usage by 30% relative to the 2010 per-product-use by 2015.

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What Does it Mean When We Say Our Product Are "Readily Biodegradeable"?

Biodegrades within 28 days as measured by test method OECD (Organisation for Economic Co-Operation and Development) 301 B, a widely accepted test method for measuring the biodegradability of an ingredient or entire product formula.

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What Does it Mean When We Say Our Products Are Made With Renewable Resources?

PURELL® products included in the GOJO global sustainable solutions portfolio are positioned as “renewable” products and make the supporting claim, “Contains ethanol produced from 100% plant sources.” The description, plant-based or plant-derived is used to distinguish the ethanol in PURELL® from ethanol produced from synthetic or unnatural sources. GOJO also carries a full line of hand soaps and shampoo/shower/bath products that are made, in part, from renewable resources and have earned third-party certification for environmental leadership and proven performance.

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What does Sustainability Mean?

GOJO defines sustainability as being about meeting or exceeding the needs of the present without compromising the ability of future generations to meet or exceed their own needs. There are three key domains of sustainability:

  • Social - Enhancing quality of life and reducing risks to health and well-being
  • Environmental - Increasing positive impacts and reducing negative impacts on our ecosystem
  • Economic - Building economic strength and prosperity for an enterprise and its stakeholders


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What Does "Sustainable Packaging" Mean When Describing GOJO Packaging?

There are two core sustainability benefits designed into GOJO product dispenser refills:

  • GOJO SMART-FLEX™ Technology: The sustainable packaging strategy applied to invent GOJO SMART-FLEX technology is known as source reduction. This package is a lightweight and recyclable PET bottle made with 30% less material and the same robustness as a standard rigid HDPE bottle.

    What is PET? Polyethylene terephthalate, more commonly referred to at PET, is a plastic known for its strength, thermostability and transparency. Both PET and HDPE plastics are commonly used in beverage, food and liquid containers, but PET plastic is lighter in weight while being just as robust. It’s also recyclable. Because of the robustness of PET, GOJO is able to provide the same amount of product to the customer in a package that uses less plastic.

    We anticipate that this sustainable packaging innovation saves over 250 tons of plastic each year.

  • GOJO SANITARY SEALED™ Refills: This packaging strategy targets the GOJO goal of greater social sustainability by reducing the health risks proven inherent with bulk soap refillable reservoirs. SANITARY SEALED refills, which include fresh dispensing nozzles, are sealed at the factory to lock out germs. Bulk soaps, by contrast, are vulnerable to contamination by unsafe levels of bacteria. That's why GOJO SANITARY SEALED refills are the healthy choice.

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What is the Natural Skin Conditioner in PURELL® Brand Hand Sanitizer?

Natural glycerin is the natural skin conditioner in PURELL® Brand Hand Sanitizer. Alcohol-based hand sanitizers are sometimes perceived to have a drying effect. To overcome this perception, we formulate products made with natural glycerin at levels that allow us to make the claim that they condition skin and leave hands soft and refreshed.

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What Role Does CSR Play in the GOJO Communication Effort?

The CSR (Corporate Social Responsibility) role and its importance to our sustainability strategy, as described in this interview with Nicole Koharik of GOJO.

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What Sustainability Goals Has GOJO Set?

GOJO has set aggressive, long-range goals to reduce our sustainability impacts. Goals to reduce our sustainability impacts are focused on three areas including water, solid waste and greenhouse gas emissions. By 2015 GOJO strives to reduce water use by 30%, cut solid waste by 25% and reduce greenhouse gas emissions by 5% relative to the 2010 per use basis.

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Contact Information

Contact: Kelly Ward-Smith, Public Relations Senior Manager

Phone Number: 330-255-6293
Mobile Phone: 330-819-8638

Email: SmithKe@GOJO.com

This contact information is for news media only. For other inquiries, please contact GOJO customer service at 1-800-321-9647 or use the GOJO Contact Us form.