Letter from GOJO Chair & CEO and Vice Chair


At GOJO, our Purpose, Saving Lives and Making Life Better Through Well-Being Solutions, compels us to create social, environmental and economic value for our employees, our customers, society and all our business touches. Our culture enables us to constantly learn from our experiences, innovate our solutions to meet increasingly higher standards for performance and sustainability, and celebrate our successes. While we feel grateful and proud of our achievements, we are never satisfied.

We are excited to share our next set of enterprise sustainability goals, having challenged ourselves to meet (and, in some cases, exceed!) our first-ever such goals during the first half of the decade. These goals both provide direction to our entire team as well as make shareable our commitment to doing our part to help create a better world.

Our 2020 Sustainable Value Strategies and Goals are informed by the perspectives of our stakeholders and demonstrate our belief that understanding what matters most to the people we serve and working together to address shared challenges are paramount to our short and long-term success. They are bold and set the pace for others whom we invite on this journey with us.

Meeting our stakeholders’ evolving needs while holding ourselves to leading sustainability standards is extremely important to our work. The UN General Assembly defined 17 Sustainable Development Goals (SDGs) to address current global issues such as poverty, protection of the planet, and prosperity for all. Aligning our sustainability goals with the UN SDGs aligns the efforts we at GOJO make to address the highest priority global sustainability challenges.

As a result of our new goals and new alignment with the SDGs, 2016 was a year of transition for our sustainability work. We set a strong foundation for advancing our 2020 Sustainable Value Goals by communicating them to stakeholders, establishing implementation plans and ensuring accountability across GOJO workgroups. Beyond our focus on planning for success, we are pleased to have made measurable progress against a number of goals. By the end of 2016, we achieved 13% of our 2020 Sustainable Supply Chain Goal and, in 2017, we have already more than doubled the number of suppliers engaged in the GOJO Supplier Scorecard program.

As we reflect on our progress, we also recognize the challenges ahead. For instance, making significant progress against our 2020 Dispenser Material Recovery Goal is requiring us to address complex economic and logistics challenges throughout our value chain. When we first realized we could not be successful on our own, we sought an external partner to engage in creative problem-solving with us and are now focused on collaborating to identify potential solutions to test and learn our way beyond the challenges. As an organization committed to collaboration both within and beyond our walls, we embrace this opportunity.

Within our organization, GOJO team members are applying our SWOW principle of leading and learning to overcome the challenges posed by our 2020 Goals. At the same time, we are continuing to encourage more team members to engage in sustainable practices. The Sustainable Ways of Working (SWOW) Engagement Team is building awareness of opportunities to create Sustainable Value across the enterprise and is working to infuse SWOW into our core processes for the greatest positive impact at an even greater velocity.

We celebrated several noteworthy accomplishments during the 2016-2017 reporting period. Our innovative spirit led us to the development of new solutions in new categories that merited the brand PURELL® because they deliver no-trade-off protection – safe and efficacious. In 2016, we introduced a line of PURELL surface disinfectants and sanitizers, earning GOJO the recognition by the United States EPA as a 2017 Safer Choice Partner of the Year for launching these innovative products that perform well and carry the EPA Design for Environment certification for their superior safety profile.

This is an exciting time of growth and opportunity at GOJO, and our Purpose remains at the center of everything we do. As we reflect on our first year of advancing our 2020 Sustainable Value Goals, we’re proud to look back on what we’ve done, while looking forward to what we will accomplish in the coming years.

Please join us.

Marcella Kanfer Rolnick,
GOJO Vice Chair

Joe Kanfer,
GOJO Chair & Chief Executive Officer