Frequently Asked Questions


What is the active ingredient in PURELL?

The active ingredient in PURELL is ethyl alcohol - sometimes referred to as "mother nature's disenfectant." Ethyl alcohol is classified by the Food and Drug Administration (FDA) as a Category I active ingredient, which means it's generally recognized as safe and effective when used as directed.

When should PURELL be used?

According to the Centers for Disease Control and Prevention (CDC), alcohol-based hand sanitizers can be used when hands are not visibly soiled. If hands are visibly soiled, use soap and water.

Can anyone at GOJO help me with an efficacy question?

GOJO technical personnel know the science of hand hygiene, monitor the latest research affecting the category and work with global thought leaders, so they may respond to your questions. To contact GOJO technical personnel, call 800-321-9647 and mention that you have a question about efficacy.


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America's #1 Brand1


1. Results based on May/June 2014 survey, administered by a third party where GOJO was not identified as sponsor of the research. Survey of 450 employees and key decision makers in US and Canada in industries where tough soils are encountered.  Survey respondents mentioned GOJO more than any other hand cleaner brand in unaided awareness.

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