GOJO SUSTAINABILITY REPORT

About Our Report

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The GOJO Purpose, Saving Lives and Making Life Better Through Well-Being Solutions, drives everything we do, from the innovative hygiene solutions we deliver, to the ways our team members work, to our daily decisions.

As a privately held family business, we are not expected to report on our sustainability progress, but we believe it is important to keep our stakeholders informed—both so they can see our goals in action and understand and influence our work going forward. We openly share our practices, learnings and the challenges we have encountered along the way.

This is our sixth annual sustainability report, and our second year reporting in accordance with the Global Reporting Initiative’s (GRI) G4 guidelines “Core” option. GRI is an independent, international organization that helps businesses, governments and other organizations understand and communicate the impact of business on critical sustainability issues. GRI is considered the world’s leading reporting framework.

We are excited to share our story, using the highest standard in sustainability reporting, and to explain how we are continuing to learn about and address what matters most to all our stakeholders. We welcome feedback on this report, our sustainability priorities and results. In this 2016/2017 Sustainability Report, all metrics presented cover the calendar year from January 1 to December 31, 2016. Additionally, some of the information we provide in the report narrative is about decisions and events that took place in early 2017.


About Our Company

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Our company was founded on the promise of a safer way to clean hands. During World War II, GOJO Co-founder Goldie Lippman and her co-workers came home from working at a rubber factory in Akron, Ohio, with raw and damaged skin from the harsh, carcinogenic chemicals used to remove the graphite, carbon and tar from their hands. Caring for people’s health and well-being is what inspired Goldie and her husband Jerry to create a new kind of hand cleaner. Jerry’s innovative spirit and passion to create an effective hand cleaner that was gentler and safer for the workers’ skin was the beginning of GOJO.

Sustainability has been a part of the GOJO story from the beginning. Jerry and Goldie created and instilled a culture of practicality, resourcefulness, perseverance, integrity and social responsibility, and that culture remains intact. Sustainability plays a pivotal role in how GOJO operates today.

Since our founding in 1946, we have gone from producing a single hand cleaner to delivering a broad portfolio of hygiene solutions, throughout the world. We develop industry-leading well-being solutions, including hand sanitizers, hand soaps, hand sanitizing wipes, as well as skin lotions and innovative dispensing and electronic hand hygiene compliance monitoring systems. Our latest innovation, PURELL® Surface Disinfecting and Sanitizing Sprays are EPA Design for Environment certified and demonstrate our commitment to delivering well-being solutions for people, places and the environment.

Over the last 70 years, we have grown to serve a wide range of away-from-home markets, including schools, healthcare facilities, hotels, office buildings and manufacturing facilities. Today, GOJO continues to expand our presence around the world with sales in more than 83 countries across North America, Latin America, Europe, Asia and Australia.

Our 2020 Sustainable Value Strategies and Goals illustrate how we live our commitment to sustainability. Our dedication to protecting health and well-being guides our work. Today, we source sustainable materials, advance sustainable chemistry practices, earn third-party product certifications, reduce waste, and look at ways to partner with stakeholders to drive sustainable practices. We will continue to innovate, create and deliver sustainable hygiene products, and work toward our vision of healthy people living on a healthy planet for generations to come.


Our Team

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GOJO is comprised of a team of people who have a passion for making the world a healthier place. Collaboration and a commitment to advancing the latest science led us to become a leading global producer of skin health and hygiene solutions for away-from-home settings.

With global headquarters in Akron, Ohio, GOJO also has regional headquarters in Australia, France, Japan and the United Kingdom and a variety of sales offices, warehouses and sales teams located throughout the world.

GLOBAL OPERATIONS

Our more than 2,500 team members worldwide work together daily to design, manufacture and market our innovative portfolio of products and services. The GOJO Purpose, “Saving Lives and Making Life Better through Well-being Solutions,” connects us, and our diverse backgrounds, expertise and ideas generate social, environmental and economic sustainable value for GOJO and all our stakeholders.

GOJO TEAM MEMBERS


Governance of Our Commitment to Sustainable Value

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GOJO Enterprise Sustainability Governance Team

The Enterprise Sustainability Governance Team (ESGT), co-led by Nicole Koharik, Corporate Communications Director, and Joe Sarley, Product Development Director, and composed of various cross-functional leaders, is accountable for the ongoing strategic governance and implementation process that ensures social, environmental and economic sustainability are critical components of GOJO business practices. GOJO designed this team, and others like it across our organization, to facilitate networked leadership and decision making.

The ESGT assesses opportunities, determines priorities, sets goals and develops long-range plans for how we will reach them. The team meets on a bi-weekly basis to share insights and ensure our progress. There is an executive sponsor for each key enterprise sustainability initiative, as well as a cross-functional team that leads the development and implementation of priority initiatives. Significant decisions are brought before the senior leadership team to generate dialog, assess our strategic thinking and determine “How Might We…?” The GOJO Vice Chair works closely with the ESGT and the GOJO Board of Directors is engaged in dialog regarding our sustainability priorities as well. Working closely with leadership and the Board of Directors has been instrumental in the ESGT’s initiative to incorporate the GRI’s G4 guidelines into our 2020 Sustainable Value Goals.

Our Purpose-driven commitment to advancing social, environmental, and economic sustainability in everything we do guides us. We use the GOJO Sustainable Chemistry and Packaging Policies with Guiding Principles to drive our product development decisions. We commit to keeping these policies industry-leading as customer preferences and technologies evolve. Our GOJO Code of Ethical Conduct ensures our team acts ethically, and in 2015, we established a Supplier Code of Conduct to ensure ethical corporate behavior in our supply chain.

GOJO subscribes to the externally developed principles of The American Cleaning Institute’s (ACI) Charter for Sustainable Cleaning and GC3, The Green Chemistry Commerce Council. GOJO is also a member of the Roundtable on Sustainable Palm Oil (RSPO) and supports the goals of the organization.

Srini Venkatesh, Ph.D., GOJO Chief Science Officer and Executive Sponsor of Sustainability

Srini Venkatesh, Ph.D.,
GOJO Chief Science Officer and
Executive Sponsor of Sustainability

Beyond governance teams, policies and principles, we take pride in asking ourselves “What is the right thing to do for the enterprise, society, our customers and our stakeholders?” says Srini Venkatesh, Ph.D., GOJO Chief Science Officer and Executive Sponsor of Sustainability. We look at this from a long-term point of view. Accountability is important at GOJO; we value being accountable for our own actions and communicating openly and honestly. Innovation and encouraging our team members’ drive for better ways, coupled with our commitment to ethical behavior, have a strong influence on our sustainable practices. Venkatesh goes on to say, “There have been big wins in the last five years throughout the company, but we want to get to the point where everyone in the enterprise is engaged in Sustainable Ways of Working (SWOW).” GOJO has a cross-functional team in place focused on engaging each GOJO team member in SWOWSM, with the goal of integrating sustainability at every level of the enterprise, ensuring it is a part of every practice.


Partnerships & Awards

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Key Partnerships
GOJO supports and collaborates with a variety of organizations that have missions aligned with our Purpose. Some of these organizations include:

  • Akron Canton Regional Foodbank
  • Akron Children’s Hospital
  • Akron General Medical Center
  • American Red Cross
  • BizNGO
  • Fowler Center for Business as an Agent of World Benefit
  • City of Hope
  • Healthy Schools Campaign
  • Practice Greenhealth
  • United Way of Summit County
  • United States Green Building Council
  • World Health Organization – Private Organizations for Patient Safety (WHO POPS)

Awards & Recognition
GOJO received the following awards for leadership in sustainability in 2016 and early 2017:

GOJO Australia Sustainable Manufacturer of the Year Award
Food & Beverage Magazine recognized GOJO Australia as the 2016 Sustainable Manufacturer of the Year. Reflecting the initiatives set out in our 2020 goals, this honor recognized our accomplishments in reducing operating impacts since 2010. Since committing to reduce our environmental impacts, GOJO has increased waste recycled by 6 percent, reduced solid waste generation by 47 percent, and reduced hazardous waste by 70 percent.

GOJO Earns National Recognition in 3 CSR Award Categories
In March 2017, GOJO was recognized at the PRNews Spring Awards Luncheon for our 2015 Sustainability Report. GOJO was also named a finalist in the Corporation with Less than 25,000 Employees category. Additionally, Nicole Koharik, GOJO Corporate Communications Director, was a finalist for CSR Professional of the Year. GOJO is honored to be recognized in such prestigious company.

GOJO Awarded the 2017 EPA Safer Choice Partner of the Year Award
The EPA’s Safer Choice Program partners with businesses and other industry leaders to help reduce health and environmental risks by advancing the manufacturing and use of safer products and technologies. When consumers see the Safer Choice label on a product, they can be confident that the ingredients have been through a rigorous EPA review. The label means that EPA scientists have evaluated every ingredient in the product to ensure it meets Safer Choice's stringent criteria. When people use Safer Choice products, they are protecting their families and the environment by making safer chemical choices.

Since 2015, the EPA’s Safer Choice Partner of the Year Award has recognized program participants for advancing the goal of chemical safety through exemplary participation in, or promotion of the Safer Choice Program. GOJO has been named a Safer Choice Partner of the Year for 2017.

As part of our ongoing commitment to sustainability, we have always sought to collaborate with like-minded organizations to create products that are good for our customers – and good for the environment. Our relationship with the EPA has been a tremendous asset, enabling us to advance our sustainable chemistry practices.

In 2016, we introduced PURELL Surface Disinfectants and Sanitizers, which eliminated the compromise between effective germ kill and safety. These new products, which also have been awarded the EPA Design for the Environment (DfE) certification are the latest innovation in healthy places.


Sustainability Recognition
GOJO is an EPA Safer Choice Partner of the Year 2017

GOJO Commitment to Sustainability Recognized by the EPA

Ohio EPA
Matthew 25: Ministries
The Summit of Sustainability